Money Back Guarantee Policy

At MALVORIAN, we prioritize your satisfaction and aim to offer products and services of the highest quality. To ensure your confidence in our offerings, we are pleased to provide a comprehensive Money Back Guarantee.

Eligibility Criteria

The Money Back Guarantee is applicable under the following conditions:

• Products must be returned within 30 days of the purchase date.
• The item must be unused and in its original packaging.
• Proof of purchase is required for all returns.

Return Process

To initiate a return, please follow these steps:

1. Contact our customer support team at [email protected] to request a return authorization.
2. Once authorized, securely package the item and include the original receipt.
3. Ship the item to the address provided by our support team.

Refund Processing

MALVORIAN will process your refund within 7 business days of receiving the returned item. Refunds will be issued to the original payment method. Please note that shipping charges are non-refundable.

Exceptions

The following items are excluded from the Money Back Guarantee:

• Customized or personalized products.
• Items marked as final sale.
• Gift cards.

For any questions or further assistance, please reach out to our customer service at [email protected] or call us at (555) 123-4567.

Thank you for choosing MALVORIAN. We appreciate your business and are committed to providing you with the best customer experience.